Privacy Policy

At ExtractGrid, accessible from www.extractgrid.com, one of our main priorities is protecting the privacy and security of our users. This Privacy Policy outlines what information we collect, how we use it, and the steps we take to keep it safe.

If you have any questions or need more details about our Privacy Policy, you can contact us at support@extractgrid.com.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regard to the information they share and/or we collect on ExtractGrid. It does not apply to data collected offline or via other channels.

Consent

By using our website, you consent to our Privacy Policy and agree to its terms.

Information We Collect

The type of personal and non-personal information we may collect includes:

• Uploaded Documents: Files uploaded to ExtractGrid are processed automatically. Uploaded files are permanently deleted once templates are created or text is extracted. We do not share your files with third parties.
• Optional Contact Information: If you contact us directly, we may collect your name, email address, and any information you include in your message or attachments.
• Account Details (if applicable): If you create an account, we may store your email address and any other profile information you provide.
• Usage Data: We may collect non-identifiable data such as browser type, IP address, operating system, and access times to help us improve our service.

How We Use Your Information

We use collected information to:

• Provide, operate, and maintain the ExtractGrid service
• Improve and personalize your experience
• Understand and analyze how the service is used
• Develop new features and tools
• Respond to your inquiries and provide support
• Prevent fraud, misuse, and abuse of our service

Log Files

Like most websites, ExtractGrid uses log files to record visitor activity. This includes IP addresses, browser type, Internet Service Provider (ISP), date/time stamps, referring/exit pages, and click counts. This data is not linked to personally identifiable information and is used for trend analysis and site administration.

Cookies

ExtractGrid may use cookies to store session information and improve usability. You can disable cookies through your browser settings, but this may affect site functionality.

Third-Party Services

We do not sell or share your uploaded files with third parties. However, we may use third-party analytics or hosting providers that process certain technical data to help us maintain and improve the service.

Data Protection Rights (GDPR & CCPA)

You have the right to:

• Access and request a copy of your personal data
• Request corrections to any inaccurate information
• Request deletion of your personal data (subject to certain conditions)
• Restrict or object to our processing of your data
• Request data portability

We will respond to valid requests within one month. Contact us at support@extractgrid.com to exercise these rights.

Children's Privacy

ExtractGrid does not knowingly collect personal information from children under 13. If you believe your child has provided such information, please contact us immediately and we will remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Modified" date.