Frequently Asked Questions

Quick answers about subscriptions, billing, and how ExtractGrid handles your data

What does a monthly subscription mean?

A monthly subscription means you are billed once every month for continued access to our Pro plan features.

What happens if I cancel my subscription?

If you cancel, your plan remains active until the end of your billing cycle. LemonSqueezy also offers a 30-day grace period to resume your subscription without losing your plan.

What happens if I run out of Pro plan resources?

If you run out of Pro plan resources, you can create a new account using a different email address and subscribe again. Just make sure to cancel before the next billing period if you do not want to renew.

What happens when my Pro plan ends?

When your Pro plan ends, your account automatically moves back to the Free plan and you regain access to Free plan resources.

Do you keep my uploaded data or documents?

No, we do not store or retain any data from your uploaded documents.